Last updated: July 11, 2025

At Make a Bar, we’re committed to delivering your custom dessert kits quickly, safely, and with care. Please read the information below to understand our shipping process, delivery timelines, and what to expect once your order is placed.

1. Processing Time

All orders are handcrafted and assembled after you place your order.
• Processing Time: 2–3 business days
• Orders placed on weekends or holidays will begin processing on the next business day.

2. Tracking Your Order

If you do not receive a tracking email within 3 business days, please contact us at support@makeabar.com with your order number.

3. Shipping Locations

We currently ship within [Insert Your Country, e.g., the United States]. For international shipping inquiries, please contact us directly before placing your order.

4. Incorrect or Incomplete Addresses

Please double-check your shipping address at checkout. We are not responsible for packages delayed, lost, or returned due to incorrect or incomplete addresses. Reshipping fees may apply.

5. Lost or Stolen Packages

If your package is marked as delivered but you haven’t received it:
• Check with neighbors or your building manager
• Contact the shipping carrier with your tracking number
We are not liable for lost or stolen packages but will do our best to assist you with filing a claim.

6. Damaged Shipments

If your package arrives damaged, please contact us within 48 hours of delivery with:
• Your order number
• Clear photos of the packaging and items
• A brief description of the issue
We will review your claim and offer a resolution.

7. Questions?

If you have any concerns about your order or shipping details, please reach out to our team:
Email: support@makeabar.com
Subject Line: Shipping Support – Order #[Your Order Number]